I’m on a similar scheme so have the same Indra charger. Have just switched to the Octopus EV tariff, which gives a 5p per KW rate between 0030 and 0430. The problem is the Indra charger app only allows you to specify and end of charging time. To make full use of the cheap rate I would have to connec...

I did ask customer service what they thought the problem was, so I Could share the info. Received the following reply Thank you for contacting Volkswagen Digital Services. Please be informed that the Digital Services department only provides technical assistance and support for the use of the digita...

6 days of telephone calls and emails later, the we connect app finally works completely out of the blue. Wish I knew how and I’d share the info. Thanks for the advice to keep on to VW, which is all I can recommend as well. To be fair they were pretty responsive and I get the impression that this iss...

Just received our car. All good, but can’t say the same about we connect ID. Can’t get beyond entering the vehicle VIN when I get an “Oooops something has gone wrong” message. Called on Friday to be told app not working again until late last night, but still not working this morning. If apple do mak...