Search found 9 matches

by Richpa
Thu Jan 20, 2022 8:21 pm
Forum: Main Volkswagen ID.4 chat
Topic: Bye bye iD4
Replies: 3
Views: 2295

Bye bye iD4

I've only had my iD4 for a couple of months and my experience was tarnished just a little, by the recurrent failure of the digital system to connect on-line. It seems to work now 50% of the time - working properly for 5 days or so and then failing for the next. VW customer services were no help at a...
by Richpa
Sun Jan 09, 2022 12:47 pm
Forum: Main Volkswagen ID.4 chat
Topic: Likes and Dislikes ?
Replies: 13
Views: 14068

Re: Likes and Dislikes ?

My main irritation is the "Unable to load connection status" issue - my car manages to connect about 10% of the time. This probably explains why so many people have issues with We Connect - if your car is not accessible via the internet then We Connect on your phone will not work. The offi...
by Richpa
Mon Dec 06, 2021 5:12 pm
Forum: Faults & Technical
Topic: Unable to load connection status
Replies: 32
Views: 22169

Re: Unable to load connection status

The id4 spent a day with the dealer who did a "Hard Reset" of the modem - something requiring their laptop apparently - you cant do it yourself. Following this the car connected for the next 4 days. Now it is not working again. Apparently VW are "completely unaware of this issue"...
by Richpa
Thu Dec 02, 2021 10:23 am
Forum: Faults & Technical
Topic: Unable to load connection status
Replies: 32
Views: 22169

Re: Unable to load connection status

My car is currently at the dealer to have the Unable to load connection status issue looked at. It always surprises me that the dealers act as though this is something new that has never happened before - their own loan car (an id3) has the connection fault logged on the main info screen. I will pos...
by Richpa
Tue Nov 23, 2021 7:15 pm
Forum: Faults & Technical
Topic: Unable to load connection status
Replies: 32
Views: 22169

Re: Unable to load connection status

One of my reasons for me switching to a VW was I thought it would be reliable. I still hope, that in general the car will be. What is becoming increasingly clear however is that the software is particularly buggy. I suspect that many owners issues with the we connect app is actually due to issues wi...
by Richpa
Sun Nov 21, 2021 10:50 pm
Forum: Faults & Technical
Topic: Unable to load connection status
Replies: 32
Views: 22169

Re: Unable to load connection status

My connection is becoming increasingly intermittent - only succeeding once per week now.
I have also emailed the we-connect support.
I called my dealer (Carrs Truro) but after 2 weeks they have not had the courtesy to reply.
by Richpa
Fri Oct 29, 2021 6:59 pm
Forum: Faults & Technical
Topic: Unable to load connection status
Replies: 32
Views: 22169

Re: Unable to load connection status

Despite no intervention on my behalf and my dealer (Carrs Truro) failing to respond to my query, the internet connection has returned! I'm guessing that this is an intermittent issue - hacking response or upgrades, who knows - with the servers used by VW and has corrected itself.
by Richpa
Wed Oct 27, 2021 9:30 pm
Forum: Introductions
Topic: Lucky me and first impressions
Replies: 2
Views: 2314

Lucky me and first impressions

I have had a Jaguar i=Pace on order since June with an expected delivery date of Jan / Feb. I recently got a letter from JLR explaining that I would not be able to have the heads up display that I had configured because of the chip shortage, but they were still unable to give me any confirmation as ...
by Richpa
Wed Oct 27, 2021 3:05 pm
Forum: Faults & Technical
Topic: Unable to load connection status
Replies: 32
Views: 22169

Re: Unable to load connection status

I have owned my iD4 for one week and i have just started getting the "Unable to load connection status" message. I was expecting bugs in the software as it is so new. I am really impressed (and surprised) at how well the wireless android connection works. Does anyone know where the sim car...