Had this problem as well recently, where the car would not go online - the SOS light was green, but there were no signal bars next to the globe. Even trying to force the car to go online you would get a message saying that the function is unavailable. Emailed we-support@volkswagen.de initially, the...

Just contact we-connect email support, and after you eliminating the basics within the car via their instructions, they reset their end. Took 4 days on both occasions we’ve had it.

I’ve never attempted more radical DIY suggestions.
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What the, I can find no reference to 3.2 being out anywhere in the UK yet for the ID 3/4 range. This mentions it's released in the Buzz - https://www.volkswagen-newsroom.com/en/the-new-id-buzz-and-id-buzz-cargo-international-media-drive-15144/software-kept-current-via-over-the-air-updates-15147 I s...

Ordered my ID4 pure life with some extras (alloy wheels, glass roof etc) end of Nov 21. Was intially due to be delivered in July 22, the put back to early Dec 22. Just spoken to dealership - it has now arrived in country and can expect to pick it up late next week! Excellent news Cardiff. Enjoy. IN...

Ordered my ID4 pure life with some extras (alloy wheels, glass roof etc) end of Nov 21. Was intially due to be delivered in July 22, the put back to early Dec 22. Just spoken to dealership - it has now arrived in country and can expect to pick it up late next week! Excellent news Cardiff. Enjoy. IN...

@BedfordEV would be pleased to hear your experience of whether 'Users' works in 3.1. I'm on 3.0 and have found it to be totally hopeless with no ability to add a second user and the car randomly altering things like seat position in between drives. Hi Vander, Firstly, limited use in first 8 hrs, bu...

Picked up our ID4 Style this morning, reminder NOT Edition version. Entry level Style in Kings red. Key comparisons with our ID4 Life entry level: Alloy wheels similar to those now on Edition versions. Came with 3.1 software pre installed, which introduces ‘users’ as driver enters. Various settings ...

VW Status Codes Meaning 0 Assigned to factory order no production week scheduled 10 Factory ordered with production week scheduled 20 Factory ordered production week confirmed 30 In transit from factory 36 Vehicle in port of exit – not released 38 Vehicle in port of exit – released to shipping 39 V...

VW Status Codes Meaning 0 Assigned to factory order no production week scheduled 10 Factory ordered with production week scheduled 20 Factory ordered production week confirmed 30 In transit from factory 36 Vehicle in port of exit – not released 38 Vehicle in port of exit – released to shipping 39 Ve...

Got our first entry level Life 52kw in March 2022. What have we learnt? 1) batteries like hot days and so offer longer range predictions. 2) we charge regularly (almost daily) between 60 and 80% to optimise available range whilst protecting batteries life. 3) fit rubber mats ….wet shoes cause havoc ...