New OTA software due soon? (12 weeks since 0792)

Faults and Technical chat for the Volkswagen ID.4
tkid
Posts: 23
Joined: Tue Jul 06, 2021 11:03 am

Post by tkid » Mon Sep 13, 2021 12:41 pm

So this was released today....: https://www.vwpress.co.uk/en-gb/releases/4612 / https://www.volkswagen-newsroom.com/en/ ... odels-7497
Effective immediately, all ID. models will receive regular software updates via mobile data transfer.
Anyone booted up their car to see the update notification appear?

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Rob
Site Admin
Posts: 47
Joined: Mon Mar 31, 2014 2:38 pm

Post by Rob » Mon Sep 13, 2021 3:56 pm

Yep, just had this full release to post:

Volkswagen is taking the next big step towards becoming a software-oriented mobility provider with its ACCELERATE strategy. Effective immediately, all ID. models will receive regular software updates via mobile data transfer. The updates had previously only been available as part of a test phase for customers who had registered with the “ID. First Movers Club”. The “ID. Software 2.3” offers new functions and optimises existing ones. Networking the entire ID. fleet will allow Volkswagen to lay the foundation for new, customer-oriented business models. Thus far, Volkswagen remains the only high-volume manufacturer to provide this technology for its customers.

Small-31500-VolkswagenintroducesOver-the-AirUpdatesforallID.models.jpg

“Full availability of our Over-the-Air Updates underlines the innovative capacity of Volkswagen and forms the basis for a completely new, digital customer experience,” says Volkswagen CEO Ralf Brandstätter. “At the same time, we are laying the foundation for new digital business models and hitting a key milestone in our ACCELERATE strategy.”

Over-the-Air Updates as the basis for new business models and additional revenue
In future, the company plans to provide its customers with free software around every twelve weeks to keep the vehicles up to date and improve the customer experience. Volkswagen is also aiming to generate increased revenue during the usage phase with new, data-based business models – for services and functions that the customer can now order as required, whenever these are needed. For example, this could be Travel Assist or improved battery performance for long journeys, or even automated driving at a later point in time. Volkswagen sees the potential to generate hundreds of millions in additional revenue over the next few years.

Focus on the customer
The Over-the-Air Updates are being developed in close collaboration with CARIAD, the Volkswagen Group's software company. “The new updates are a central functionality of the digital, connected car. They will quickly become normal for our customers, in the same way as they have for their smartphones,” says Thomas Ulbrich, Member of the Board of Management for Technical Development. “Software development is iterative and fast. We work in short cycles, like a tech company, and provide updates to our customers at correspondingly short intervals.”

Volkswagen also wants to stay in touch with its customers after selling or leasing the car, to provide digital services. “Vehicles that always have the latest software on board can provide an excellent digital customer experience and are therefore of the utmost importance for our future success,” adds Ulbrich. “Thanks to regular updates, the car will not just remain up-to-date – it will become even better.”

Update optimises functions for security and comfort
Some of the new functions affect the ID. Light, a light strip at the bottom of the windscreen. It now gives the driver information that can provide intuitive support for energy-saving driving, and when driving with the automatic distance control system “Active Cruise Control” (ACC). Image processing has also been improved for the multifunction camera, allowing it to recognise motorcycles and other road users even more swiftly. The same applies when driving in the dark. If installed, dynamic main beam control allows even more precise headlight regulation. The graphics on the central infotainment display become calmer and clearer, with more intuitive operation – showing how Volkswagen reacts to feedback from the first ID. customers.

The digital customer experience is becoming a focal point for all development steps for products and services across the entire vehicle lifecycle. As part of the ACCELERATE strategy, Over-the-Air Updates lay the foundation for new business models and customer-centric product optimisation.

AndyF
Posts: 40
Joined: Sat Aug 07, 2021 9:38 am

Post by AndyF » Wed Sep 15, 2021 5:13 am

tkid wrote:
Mon Sep 13, 2021 12:41 pm
So this was released today....: https://www.vwpress.co.uk/en-gb/releases/4612 / https://www.volkswagen-newsroom.com/en/ ... odels-7497
Effective immediately, all ID. models will receive regular software updates via mobile data transfer.
Anyone booted up their car to see the update notification appear?
Nope! Nada! Nowt.

chrisnewmanuk
Posts: 1
Joined: Wed Sep 15, 2021 7:56 am

Post by chrisnewmanuk » Wed Sep 15, 2021 7:57 am

Anyone know if you have to buy the cubic telecom packages to get the updates?

tigga
Posts: 7
Joined: Fri May 14, 2021 6:41 pm

Post by tigga » Wed Sep 15, 2021 11:41 am

Nope - I spoke to VW about this recently. You dont need the data service for updates, navigation, control of car from the app. Basically the only benefit I could see for the data service was... internet radio or hotspot! WOW two things I really didnt need!

tkid
Posts: 23
Joined: Tue Jul 06, 2021 11:03 am

Post by tkid » Thu Sep 16, 2021 8:21 am

Welp, I got the software update notification this morning, again as I was in the middle of DRIVING.
Decided to wait until I was properly parked before I pressed the OK button.

It looks like it was the first of the supposed two updates, which was the smaller one - it downloaded very quickly and made the update there and then.
Once completed, it said the updates would be available once the car was started up again, so went out, locked the car, waited 5 min and started up again.

The software revision still said 0792 (which is 2.1), but I did notice a new We Charge app available which gives you charging station locations overlaid on Google Maps.

Hopefully the 2nd update won't take too long to appear.

GJID4
Posts: 1
Joined: Thu Sep 16, 2021 9:07 am

Post by GJID4 » Thu Sep 16, 2021 9:20 am

Thats great to hear, as I am eager to see the new updates.

great to hear of the charging station update as this was a little bit problematic on a recent trip to Southampton. trying to find suitable stops for charging on what was a 479mile trip each way.

Hope mine will surprise me soon with the update message lol
Regards,
G

(Proud owner of a ID4 1st Edition in Manganese Grey. on the road 20/06/2021, and passed the 10,000 mile mark on 11/09/2021!!) :D

AndyF
Posts: 40
Joined: Sat Aug 07, 2021 9:38 am

Post by AndyF » Thu Sep 16, 2021 1:27 pm

Update offered and installed this morning. Not sure what’s different except the new ‘we charge’ Google maps app. When I get time I’ll have a rummage around.

wilts_jeff
Posts: 11
Joined: Wed May 19, 2021 9:17 am

Post by wilts_jeff » Mon Sep 27, 2021 7:35 am

Anyone else had any updates offered or installed yet? So far we have seen nothing....

wilts_jeff
Posts: 11
Joined: Wed May 19, 2021 9:17 am

Post by wilts_jeff » Fri Oct 01, 2021 8:41 am

Anyone else receive an email from VW We Connect today with the subject - 'Over-the-Air Update for your ID. – Agree now.'?

The email gives details of the two updates and a simple 'Agree' button to click. Not sure if this is standard for those not on the first adopters programme but would be interested to hear if others have received this.

Cheers,

Jeff

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