Unable to load connection status

Faults and Technical chat for the Volkswagen ID.4
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euroboer
Posts: 1
Joined: Mon Jul 19, 2021 5:17 pm

Unable to load connection status

Post by euroboer » Mon Jul 19, 2021 5:29 pm

Hi All

This is my first post :-) We have a Business edition two weeks old the car overall is fantastic, but from this weekend after the normal Vw greeting screen in the infotainment system a message says that it' trying to determine it's connection status for about three minutes and then finally fails saying "Unable to load connection status". I have also reset the infotainment system by holding the standby button down until it resets.

Also noticed when clicking the "Online mode" toggle button/switch it says that this "feature" is not available. Also the 3/4G connection indicator is grey (not connected). Anyone encountered this before?

Chris

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