Electric drive not working correctly

Faults and Technical chat for the Volkswagen ID.4
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ADMIT
Posts: 8
Joined: Mon Nov 01, 2021 8:10 am

Post by ADMIT » Mon Nov 29, 2021 10:12 am

Got this message yesterday - didn't seem to cause any issues driving the car - wondering if it is a software glitch or something to worry about???

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ID.4 Life Pro Performance in Honey Yellow since 5th November 2021

Warrior
Posts: 67
Joined: Thu Oct 07, 2021 11:12 am
Location: Worcester

Post by Warrior » Mon Nov 29, 2021 5:10 pm

Has the error message gone away now and not re-appeared? If you are still getting the message, I would get it looked at by the dealer as soon as possible. One other thought. Have you had the software update yet? If your car is in the process of downloading, it can cause some spurious error messages to show. Myself and several others have noticed this.
Last edited by Warrior on Mon Nov 29, 2021 5:13 pm, edited 1 time in total.
ID4 1st Edition in Dusk Blue Metallic (77 kWh)
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VWPilot
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Joined: Thu Jul 29, 2021 5:02 pm

Post by VWPilot » Mon Nov 29, 2021 5:12 pm

I had this just over a week ago. Tried the usual of leaving and locking the car but it didn't disappear. Took car to workshop but stopped at Post Office on way. Message disappeared prior to leaving Post Office. Went to workshop anyway as it is only 3 miles away and they had a look within 10 minutes. Nothing showing on Faults list and they put it down to a software glitch.
Glacier White ID4 Max Pro with 20" Drammen Alloys. B.D.

ADMIT
Posts: 8
Joined: Mon Nov 01, 2021 8:10 am

Post by ADMIT » Tue Nov 30, 2021 4:56 pm

Thanks VWPilot. I'm hoping it is a software glitch and can be sorted quickly.
No difference today, so I've booked the car in with the service centre tomorrow. Fingers crossed the message disappears during the 8 mile drive to the workshop!
ID.4 Life Pro Performance in Honey Yellow since 5th November 2021

ADMIT
Posts: 8
Joined: Mon Nov 01, 2021 8:10 am

Post by ADMIT » Thu Dec 02, 2021 12:33 pm

So after discussions between the service team at the dealer and VW Technical Services, it has been concluded that the problem is the coolant pump and it needs to be replaced! Unfortunately until it is replaced (part on back order!!!) I am unable to drive it...

Having done some reading on another VW forum, it appears this is not an isolated case!

Not a good start to my life with the ID.4 :(
ID.4 Life Pro Performance in Honey Yellow since 5th November 2021

Warrior
Posts: 67
Joined: Thu Oct 07, 2021 11:12 am
Location: Worcester

Post by Warrior » Thu Dec 02, 2021 2:12 pm

Whilst not the ideal outcome, I'm glad it has been diagnosed and can be fixed. I've also picked up on the fact that this has been a common occurrence in the USA.
ID4 1st Edition in Dusk Blue Metallic (77 kWh)
EO Mini Pro 2

ADMIT
Posts: 8
Joined: Mon Nov 01, 2021 8:10 am

Post by ADMIT » Fri Dec 10, 2021 12:33 pm

So the coolant pump has been replaced, tested and all seems OK. I now have the car back :D :D and ready to use for the weekend
ID.4 Life Pro Performance in Honey Yellow since 5th November 2021

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