Car or App cannot connect ID.4

Faults and Technical chat for the Volkswagen ID.4
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bwbauke
Posts: 2
Joined: Mon Feb 05, 2024 6:20 pm

Post by bwbauke »

Similar to We Connect server connections problem as notified in the ID.3 forum, my car and the App report that I should login again to get access to all services.
In the car it shows that I am in off-line mode. When I switch back to on-line mode in the car, the App still shows Limited services.
When I leave the car and come back again, it again shows: Off-line mode.

It seems both the Car and the App cannot connect to the We Connect server.
This problems occurs sinde a few days.

Anyone else in Europe experiencing the same problems ??

bwbauke
Posts: 2
Joined: Mon Feb 05, 2024 6:20 pm

Post by bwbauke »

I found out that the connection problem cab be solved when only one (main) user is registered in the car.
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