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Re: New OTA software due soon? (12 weeks since 0792)

Posted: Mon Dec 13, 2021 6:46 pm
by AndyF
Useful link explaining what’s going on. https://www.volkswagen.co.uk/en/owners ... e-2-3.html

Re: New OTA software due soon? (12 weeks since 0792)

Posted: Wed Jan 26, 2022 9:41 pm
by PhilD13
Anyone else still waiting for 2.3? I only got the confirmation email two weeks ago after contacting the dealership but still no update. My money is currently on getting the update just in time for the anniversary of it being announced.

Re: New OTA software due soon? (12 weeks since 0792)

Posted: Sat Jan 29, 2022 2:25 pm
by PhilD13
Just thought I’d pass on an update. I spoke to Volkswagen customer service today about the software upgrade and they said it would be 2nd Feb. Very specific and for our ID.4 not a next wave of software updates. The man I spoke to said there was a random allocation process that took place but wouldn’t share any more details. He also confirmed that it would be 2.3. Roll on 2nd Feb

Re: New OTA software due soon? (12 weeks since 0792)

Posted: Sat Jan 29, 2022 5:11 pm
by Warrior
Don't quite understand why you've had to wait this long for 2.3, particularly as I received mine back in October. Anyway, I hope all goes well for you when it finally arrives.

Re: New OTA software due soon? (12 weeks since 0792)

Posted: Sat Feb 26, 2022 10:53 am
by PhilD13
Just to keep you updated. 2nd Feb came and went. I’ve just spoken to Volkswagen again and the guy I spoke to had no idea how to find out about software updates. He has advised that I take it back to the dealer.

Re: New OTA software due soon? (12 weeks since 0792)

Posted: Sat Mar 19, 2022 11:30 am
by PhilD13
It’s a miracle - I’ve finally got 2.3 - without any intervention from the dealer. Just in time to be thinking about 3.0.