Octopus intelligent

All Volkswagen ID.4 related discussions
icowden
Posts: 26
Joined: Thu Nov 03, 2022 10:12 am

Post by icowden »

I don't know if you've tried again yet, but I have an ID4 Pro and MyEnergy(Zappi) charger and am now on intelligent octopus :-)

It took some emails to tech support to get it going, but it is now working (although I'm not 100% sure the intelligent bit is - but at least I'm getting the prices)

karlwoolley
Posts: 24
Joined: Fri Jul 09, 2021 8:57 am

Post by karlwoolley »

icowden wrote: Fri Apr 21, 2023 10:32 am I don't know if you've tried again yet, but I have an ID4 Pro and MyEnergy(Zappi) charger and am now on intelligent octopus :-)

It took some emails to tech support to get it going, but it is now working (although I'm not 100% sure the intelligent bit is - but at least I'm getting the prices)
Nice!! Do you know what FW version your ID is on?
ID.4 1st Edition
icowden
Posts: 26
Joined: Thu Nov 03, 2022 10:12 am

Post by icowden »

Software wise I'm on 3.1. I'd have to check the firmware in the morning :-)
Bedford EV
Posts: 113
Joined: Tue Nov 30, 2021 1:41 pm
Location: Bedford

Post by Bedford EV »

So, I’ve been tracking this thread for a while and I’m just about to jump towards Octopus Intelligent with a Pod Point charger. The car is ID4 2022 model on version 3.2.4 software. Any flags or concerns that anybody can think of?
ID.4 Life 52kw 148ps in Moonstone Grey; 2nd order ID.4 Style 52kw in Kings Red
Bedford EV
Posts: 113
Joined: Tue Nov 30, 2021 1:41 pm
Location: Bedford

Post by Bedford EV »

Update: moved from SP to Octopus without much fuss. Context : we were born well before England won the World Cup.

In case it helps, this worked for us:

When you join Octopus you start on their flexible variable tariff. To move onto their specialised EV Tariff you have to connect the car to Octopus; then conduct a test charge; and then they move you onto 'Inteligent Tariff' which is 7.5p per kw between 23:30 and 05:30 daily at the moment (note this is variable).

We registered our ID4 Pure first,; then the charger (Pod Point) - with the Octopus app. The Octopus app then talks to VW account and the we connect app to verify you have an EV car. No issues with that. The next bit worked best for us over 4G (not wifi).

You need the phone AND the Octopus app 'Location enabled'. Then
Your car Location settings are buried in the Privacy settings of the 'User' which you can access as you 'wake-the-car-up'. The car needs to be Location enabled as well.
Once both sides enabled, the next phase is for the Octopus App to "locate your car". This took two attempts, but we suspect weak 4G signal the cause. Once the Octopus app has found your car it adds it as a "device" within the Octopus app (took about 15 mins to appear), and subseqently it creates subset billing for that device.
Before the 'device' outcome, the Octopus app needs to conduct a critical 'Test Charge' for approx 7 mins - hence you need battery capacity (space to charge) and your cable attached to the charger and car. This HAS to work before the transition to new Tariff can be completed. Again for us it took two attempts. Info: you can hear the car clicking to start and finish even though on manual charge immediately.
Finally, don't forget to set your car side charge 'preferred start and end times' to coincide with Octopus cheap tariff.

Our second ID4 is running 2.3.2 software, and so does not have Users yet. ..........we await our second attempt to connect a second device to Octopus after 3.0 OTA. Might be a long wait?
Good support from Octopus, unlike our Scottish supplier experience.

Once again, hope it helps. Ignore if not.
Last edited by Bedford EV on Sat May 13, 2023 9:59 am, edited 1 time in total.
ID.4 Life 52kw 148ps in Moonstone Grey; 2nd order ID.4 Style 52kw in Kings Red
karlwoolley
Posts: 24
Joined: Fri Jul 09, 2021 8:57 am

Post by karlwoolley »

Great post and very helpful, as I suspected, it’s my FW version that’s stopping my progress.
ID.4 1st Edition
jerrythefatcat
Posts: 1
Joined: Sat Mar 04, 2023 2:34 pm

Post by jerrythefatcat »

I had the same, logged into VW account for the car, downloaded some apps to car and it now works. I’m on software v3
id4 first edition 77 kWh.
Bedford EV
Posts: 113
Joined: Tue Nov 30, 2021 1:41 pm
Location: Bedford

Post by Bedford EV »

Update after three months:

Still charging consistently. Really love the combination of 7.5p/kw and ‘preferred charge window’ setting. No regrets. 52kw battery full charge for £3.90 - what’s not to like?
ID.4 Life 52kw 148ps in Moonstone Grey; 2nd order ID.4 Style 52kw in Kings Red
karlwoolley
Posts: 24
Joined: Fri Jul 09, 2021 8:57 am

Post by karlwoolley »

Morning. Have the car in with VW today for the 3.2.* update, will post on here once I've got the vehicle back and had a chance to set things up tomorrow.
karlwoolley wrote: Sat May 13, 2023 9:59 am Great post and very helpful, as I suspected, it’s my FW version that’s stopping my progress.
ID.4 1st Edition
karlwoolley
Posts: 24
Joined: Fri Jul 09, 2021 8:57 am

Post by karlwoolley »

Afternoon.

Got updated to 3.2.0 and set my user up with location services allowed and set home as a charing location, but Octopus isn't "finding" my vehicle. I have noticed that in the My VW app, when I click on the Car icon in the Map view, it says "Vehicle location not available".

I was reading your handy guide, Bedford EV, but I couldn't see where to enable location services for the vehicle itself? I think this is autromatically enabled as I always leave the car in "online mode" and I have definitely enabled location services and data for my user account, which is the only one active.

Cheers
Bedford EV wrote: Mon Jul 03, 2023 8:32 am Update after three months:

Still charging consistently. Really love the combination of 7.5p/kw and ‘preferred charge window’ setting. No regrets. 52kw battery full charge for £3.90 - what’s not to like?
ID.4 1st Edition
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